:root{--bg:#f6f7f9;--ink:#111827;--mut:#8a93a3;--line:#e9ecf1;--dark:#111827;--y:#ffe600;--r:14px;--side:236px;--sh:0 1px 2px #1018280a,0 6px 18px #1018280d}
*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}
body{margin:0;font-family:Inter,"Segoe UI",system-ui,-apple-system,Roboto,sans-serif;font-size:15px;line-height:1.45;background:var(--bg);color:var(--ink);display:flex;flex-direction:column;min-height:100vh;min-height:100dvh}
h1{margin:0;font-size:1.5rem;letter-spacing:-.02em}h2{margin:0 0 12px;font-size:1rem}.mut{color:var(--mut);font-size:.9rem}
:focus-visible{outline:2px solid var(--ink);outline-offset:2px}
header{position:sticky;top:0;z-index:20;background:#fffffff2;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px;padding:10px 16px;padding-top:calc(10px + env(safe-area-inset-top))}
.brand{display:flex;align-items:center;gap:9px;color:var(--ink);text-decoration:none}.brand b{letter-spacing:.05em}.brand small{display:none;color:var(--mut)}
.logo{position:relative;width:30px;height:30px;border-radius:9px;background:var(--dark);color:#fff;display:grid;place-items:center;font-weight:800}.logo:after{content:"";position:absolute;right:-3px;top:-3px;width:10px;height:10px;border-radius:50%;background:var(--y);border:2px solid #fff}
.chip{margin-left:auto;background:#f1f3f6;color:var(--ink);border-radius:99px;padding:8px 14px;font-size:.82rem;font-weight:600;text-decoration:none;max-width:56vw;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
nav{position:sticky;bottom:calc(10px + env(safe-area-inset-bottom));z-index:30;display:flex;gap:4px;margin:14px 14px calc(10px + env(safe-area-inset-bottom));padding:6px;background:#fffffff5;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border:1px solid var(--line);border-radius:22px;box-shadow:0 8px 28px #1118272e}
nav a{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 0;border-radius:12px;color:var(--mut);text-decoration:none;font-size:.68rem;font-weight:600;transition:.15s}
nav a.on{color:var(--ink);background:#f1f3f6}nav svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
main{flex:1;width:100%;max-width:1320px;margin:0 auto;padding:16px}
.card{background:#fff;border-radius:var(--r);box-shadow:var(--sh);padding:16px;margin-bottom:16px}.card h1{margin-bottom:14px}
.hero{display:flex;flex-wrap:wrap;gap:14px;align-items:flex-end;justify-content:space-between;margin:2px 0 16px}.hero p{margin:4px 0 0;color:var(--mut)}.hero .acts{margin:0;width:100%}
.acts{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.hero .acts .btn{flex:1 1 auto}.hero .acts .y{flex:1 1 100%}
.who{background:#fff;border-radius:var(--r);box-shadow:var(--sh);padding:12px 14px;margin-bottom:16px}.who label{margin-bottom:6px}.who select{font-weight:600}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:0 18px;border-radius:12px;border:1px solid var(--line);background:#fff;color:var(--ink);font-family:inherit;font-weight:600;font-size:.92rem;cursor:pointer;text-decoration:none;transition:.15s}
.btn:hover{background:#f7f8fa}.btn:active{transform:scale(.98)}.btn.y{background:var(--dark);border-color:var(--dark);color:#fff}.btn.y:hover{background:#1f2937}.btn.ghost{background:transparent}
.btn.sm{min-height:38px;padding:0 12px;font-size:.82rem}.btn.big{width:100%;min-height:52px;font-size:1rem}.btn:disabled{opacity:.5;pointer-events:none}.cam{background:#fff8c7;border-color:#f3e27a}.cam:hover{background:#fff3a6}
.kpis{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:16px}
.kpi{background:#fff;border-radius:var(--r);box-shadow:var(--sh);padding:12px 14px;border:1.5px solid transparent;transition:.15s}.kpi:before{content:"";display:block;width:8px;height:8px;border-radius:50%;background:var(--c,#cbd0d8);margin-bottom:8px}
.kpi b{display:block;font-size:1.7rem;line-height:1.1;letter-spacing:-.02em}.kpi span{color:var(--mut);font-size:.8rem;font-weight:600}
.kpi.pendiente{--c:#f97316}.kpi.en-proceso{--c:#6d5ef5}.kpi.resuelta{--c:#34c38f}.kpi.cancelada{--c:#6b7280}.kpi.total{--c:var(--y);grid-column:1/-1}.kpi[data-tab]{cursor:pointer}.kpi[data-tab].on{border-color:var(--ink)}
.badge{display:inline-block;padding:3px 8px;border-radius:6px;font-size:.66rem;font-weight:800;letter-spacing:.05em;white-space:nowrap}
.badge.pendiente{background:#f97316;color:#fff}.badge.en-proceso{background:#6d5ef5;color:#fff}.badge.resuelta{background:#d5f5e8;color:#0f7a55}.badge.cancelada{background:#374151;color:#fff}
.board{display:block}.col{display:none}.col.on{display:grid;gap:12px;align-content:start}
.col-h{display:flex;align-items:baseline;justify-content:space-between;padding:2px 4px}.col-h h2{margin:0;font-size:.95rem}.col-h small{color:var(--mut);font-weight:700}
.col-e{margin:0;text-align:center;color:var(--mut);padding:26px 0;background:#fff;border-radius:var(--r);box-shadow:var(--sh)}.more{display:block;text-align:center;padding:10px;color:var(--mut);font-weight:600;text-decoration:none}
.cards{display:grid;gap:12px}
.icard{display:flex;gap:12px;padding:12px;background:#fff;border-radius:var(--r);box-shadow:var(--sh);cursor:pointer;transition:.15s}.icard:hover{box-shadow:0 2px 4px #1018280d,0 10px 24px #10182817;transform:translateY(-1px)}
.icard>div{min-width:0;flex:1}.icard img{width:72px;height:72px;object-fit:cover;border-radius:10px;flex:none;background:#eef0f3}
.r1{display:flex;align-items:center;justify-content:space-between;gap:8px}.r1 b{font-size:.76rem;color:var(--mut);letter-spacing:.03em}
.icard p{margin:6px 0;font-size:.95rem;font-weight:600;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.icard small{display:block;color:var(--mut);font-size:.78rem}
.rci{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px}.rci p{margin:6px 0;font-size:.9rem}.rci small{color:var(--mut)}
.fld{margin-bottom:16px}label{display:block;margin-bottom:6px;font-weight:600;font-size:.85rem;color:#374151}
input,textarea,select{width:100%;min-height:48px;padding:12px 14px;border:1px solid var(--line);border-radius:12px;font-family:inherit;font-size:16px;background:#fff;color:var(--ink);transition:.15s}
textarea{resize:vertical;min-height:110px}input[readonly]{background:#f4f5f7;color:var(--mut)}input:focus,textarea:focus,select:focus{outline:0;border-color:var(--ink);box-shadow:0 0 0 3px #11182814}
.err{color:#dc2626;font-size:.8rem}.cnt{display:flex;justify-content:space-between;margin-top:4px;color:var(--mut)}.two{display:grid;gap:0 12px}
.chk{display:flex;align-items:center;gap:10px;margin:10px 0;font-size:1rem}.chk input{width:22px;height:22px;min-height:0;accent-color:var(--ink)}
.dropg{display:grid;gap:10px}.dropg[hidden]{display:none}#pimg{width:100%;max-height:300px;object-fit:contain;border-radius:12px;background:#000}
.filters{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:10px}.filters>input[type=search],.filters>select{grid-column:1/-1}
.tw{display:none;overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:.88rem}th{text-align:left;color:var(--mut);font-size:.72rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:10px 12px;border-bottom:1px solid var(--line)}
td{padding:12px;border-bottom:1px solid var(--line);vertical-align:middle}tr:hover td{background:#fafbfc}td.ob{max-width:300px}.th{width:44px;height:44px;border-radius:8px;object-fit:cover}
.empty{text-align:center;padding:32px 16px;color:var(--mut);font-size:2rem}.empty p{font-size:1rem;margin:8px 0 14px}
.modal{position:fixed;inset:0;z-index:40;background:#11182873;display:flex;align-items:flex-end;justify-content:center;animation:f .2s}.modal[hidden]{display:none}
.sheet{background:#fff;width:100%;max-width:560px;max-height:92dvh;overflow:auto;border-radius:20px 20px 0 0;padding:18px 18px calc(18px + env(safe-area-inset-bottom));animation:u .25s}
.sh{display:flex;align-items:center;gap:10px}.sh h2{margin:0}.x{margin-left:auto;border:0;background:#f1f3f6;width:40px;height:40px;border-radius:50%;font-size:1rem;cursor:pointer}
img.big{width:100%;max-height:260px;object-fit:cover;border-radius:12px;margin:12px 0;cursor:zoom-in}img.big.zoom{position:fixed;inset:0;z-index:50;width:100vw;height:100vh;max-height:none;object-fit:contain;background:#000;margin:0;border-radius:0;cursor:zoom-out}
dl{margin:0 0 14px}dt{font-size:.75rem;color:var(--mut);margin-top:10px}dd{margin:2px 0 0;font-weight:600}
#toasts{position:fixed;top:calc(64px + env(safe-area-inset-top));left:12px;right:12px;z-index:60;display:grid;gap:8px;pointer-events:none}
.toast{justify-self:stretch;background:var(--dark);color:#fff;padding:12px 16px;border-radius:12px;box-shadow:0 10px 28px #11182840;border-left:4px solid #34c38f;animation:s .3s;transition:.3s}.toast.err{border-color:#ef4444}.toast.info{border-color:var(--y)}.toast.out{opacity:0;transform:translateY(-8px)}
@keyframes f{from{opacity:0}}@keyframes u{from{transform:translateY(40px)}}@keyframes s{from{opacity:0;transform:translateY(-8px)}}
@media(max-width:719px){.sheet img.big{max-height:220px}}
@media(min-width:720px){.kpis{grid-template-columns:repeat(5,1fr)}.kpi.total{grid-column:auto}.filters{grid-template-columns:2fr 1fr 1fr 1fr 1fr}.filters>input[type=search],.filters>select{grid-column:auto}.two{grid-template-columns:1fr 1fr}.tw{display:block}#res>.cards,.rc{display:none}.form{max-width:680px;margin:0 auto}.modal{align-items:center}.sheet{border-radius:20px}.hero .acts{width:auto;margin:0}.hero .acts .btn,.hero .acts .y{flex:none}.hero .acts .y{order:3}main{padding:24px}#toasts{left:auto;width:380px;right:20px}}
@media(min-width:900px){body{padding:0 0 0 var(--side)}header{position:fixed;left:0;top:0;bottom:0;width:var(--side);flex-direction:column;align-items:stretch;gap:6px;padding:22px 14px;background:#fff;border-right:1px solid var(--line);border-bottom:0;backdrop-filter:none}
.brand{padding:0 8px 18px}.brand small{display:inline}nav{position:fixed;left:0;top:76px;bottom:auto;width:var(--side);z-index:21;flex-direction:column;gap:2px;margin:0;padding:0 14px;background:none;border:0;border-radius:0;box-shadow:none;backdrop-filter:none}nav a{flex-direction:row;gap:12px;padding:11px 12px;font-size:.92rem}nav a:hover{background:#f6f7f9}
.chip{order:3;margin:auto 0 0;max-width:none;border-radius:12px;padding:12px 14px;background:#f6f7f9}main{padding:30px 36px}.kpi[data-tab]{cursor:default}.kpi[data-tab].on{border-color:transparent}
.board{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;align-items:start}.col{display:grid;gap:12px;align-content:start}.col-h{background:#fff;border-radius:var(--r);box-shadow:var(--sh);padding:14px}
.board .icard{flex-direction:column;gap:10px;padding:10px}.board .icard img{width:100%;height:auto;aspect-ratio:16/9}#toasts{top:20px}}
@media(min-width:1280px){.board{grid-template-columns:repeat(4,minmax(0,1fr))}}
@media print{header,nav,.noprint,#toasts{display:none}body{padding:0;background:#fff}.card{box-shadow:none}.tw{display:block}.rc{display:none}main{padding:0}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
.who{display:inline-flex;align-items:center;gap:4px;max-width:100%;margin:0 0 16px;padding:0 6px 0 14px;background:#fff;border:1px solid var(--line);border-radius:99px;box-shadow:none}
.who select{width:auto;max-width:68vw;min-height:42px;padding:0 8px;border:0;background:transparent;box-shadow:none!important;font-size:.9rem;font-weight:600;text-overflow:ellipsis}
.pend{display:grid;gap:12px}.qcard{background:#fff;border-radius:var(--r);box-shadow:var(--sh);overflow:hidden}.qcard .icard{box-shadow:none;border-radius:0;transform:none!important}
.qa-row{display:flex;align-items:center;gap:10px;padding:0 12px 12px}.qa-row span{font-size:.78rem;font-weight:600;color:var(--mut);flex:none}.qa{min-height:44px;padding:0 12px}
@media(min-width:720px){.pend{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}}
@media(min-width:900px){.pend .icard{flex-direction:column;gap:10px;padding:10px}.pend .icard img{width:100%;height:auto;aspect-ratio:16/9}}
@media(min-width:1180px){.pend{grid-template-columns:repeat(3,minmax(0,1fr))}}
.chip{position:relative;display:inline-flex;align-items:center;cursor:pointer}#chip-t{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chip select{position:absolute;inset:0;width:100%;height:100%;min-height:0;padding:0;border:0;opacity:0;cursor:pointer;font-size:16px}
.chip.need{background:#fff3b0;color:#111827;box-shadow:0 0 0 2px #ffe600}
.addrow{display:flex;gap:8px}.addrow input{flex:1;min-width:0}.addrow .btn{flex:none}
.plist{list-style:none;margin:0 0 8px;padding:0;display:grid;gap:6px}.plist li{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 8px 8px 12px;min-height:46px;background:#fff;border:1px solid var(--line);border-radius:12px}
.plist.base li{background:#f8f9fb;color:var(--mut);font-size:.9rem;min-height:38px;padding:8px 12px}
@media(min-width:720px){.plist.base{grid-template-columns:repeat(2,1fr)}}
nav a{min-width:0}nav a span{white-space:nowrap}
.icard p{font-weight:500}.zn{font-weight:800}
.badge.pendiente{background:#ef4444;color:#fff}.badge.en-proceso{background:#fbbf24;color:#422f00}.badge.resuelta{background:#22c55e;color:#fff}.badge.cancelada{background:#6b7280;color:#fff}
.seg{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.sg{display:flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:0 8px;border-radius:12px;border:1.5px solid var(--line);background:#fff;color:var(--ink);font-family:inherit;font-weight:700;font-size:.78rem;letter-spacing:.03em;cursor:pointer;transition:.15s}
.sg:before{content:"";width:10px;height:10px;border-radius:50%;background:var(--c)}
.sg.pendiente{--c:#ef4444}.sg.en-proceso{--c:#fbbf24}.sg.resuelta{--c:#22c55e}.sg.cancelada{--c:#6b7280}
.sg:active{transform:scale(.97)}.sg.on{background:var(--c);border-color:var(--c);color:#fff}.sg.on:before{background:#fff}.sg.en-proceso.on{color:#422f00}.sg.en-proceso.on:before{background:#422f00}
@media(min-width:720px){.seg{grid-template-columns:repeat(4,1fr)}}